What to Do When Someone Passes Away

The steps you take after someone has died will depend on the circumstances.

When someone dies at home their death is usually certified by their GP or an on-call doctor. When you are ready you can give us a call and we will bring your loved one into our care.
In this instance the bereavement team from the hospital or hospice will be in touch and can offer emotional support to you and your family. The death certificate needed to register the death would be issued by the hospital or hospice.
This would be a particularly distressing time for the family as this would usually mean the death was unexpected. We have the necessary experience in dealing with ‘repatriation’ companies. Repatriation is the name given to the process of returning a loved one’s body home. The cost of this is usually covered by travel insurance if this is not the case the family/next of kin would usually incur this cost.

If Someone Dies Unexpectedly

If someone dies and it was unexpected, or they haven’t visited their GP in the last 14 days it is a possibility the coroner may become involved and an inquest or post mortem may be performed. If this happens, we are here to support you and your family and we can liaise with the coroner to make provisional funeral arrangements. There are several useful websites which provide additional information:



Registering A Death

For a funeral to take place the death will need to be registered in the district/area it occurred. This usually happens within 5 days. To register a death the registrar needs a copy of a death certificate signed by a doctor which will show the cause of death. Further information available at:



After the death has been registered you will be issued with an official death certificate; the registrar will then send a ‘green form’ to your chosen funeral director which means they can begin making funeral arrangements. We are here to offer guidance for you and your family throughout what is a very difficult time. The thought of making funeral arrangements can be a very daunting task; we understand this. For this reason, we can offer a home visit if that would make you more comfortable.

If you have any questions or require any guidance, please don’t hesitate to contact us, or if you prefer, simply fill out the contact submission below and we’ll get in touch with you.

Why Choose Us?

Here are just some reasons why you should choose Woodlands Funeral Services

people lighting candles on grave

Clear Pricing

One of our core commitments is to list all our prices clearly, so together we can arrange the send-off you want for your loved one.

people lighting candles on grave

Always Available

We offer 24-hour support with no compromise on our service so we are available for support or guidance whenever you need us.

people lighting candles on grave

Dignity & Respect

Dignity and respect always; no matter the cost of your funeral, our commitment to you and your loved one is the same.

Overwhelmingly grateful for your care, and compassion at such a difficult time for my family. A huge thank you to Steve, and Terrie for all of your assistance and help, making this saddest of times a little more bearable. Thank you on behalf of my whole family.


Huge Thank You for your help – when other funeral director couldn’t cope with the arrangements and promises made, they offered their hand to help and that was managed perfectly, even with our special needs. Would definitely recommend! Thank you once again for the highest standard service.